Terms of service

About our store
Backcover (Back Cover) sells physical phone cases through https://backcover.cc. Our store is hosted on Shopify. Customer service: backcover.cc@gmail.com. Business address: KHASRA NO 219-1-2, CHOTA BANGARDA, INDORE, Madhya Pradesh 452015, India.

Products and compatibility
Read each product description and choose the correct phone model and variant before ordering. The selected variant determines the item and price in your cart. Product images illustrate the design; colours can appear differently on different screens. Products are physical purchases unless a listing expressly states otherwise.

Prices and payments
Prices are displayed in Indian rupees for the India market. Shipping charges, applicable taxes and the final total are shown at checkout before the order is placed. Use the payment methods actually displayed in our secure checkout. A discount applies only when shown and valid for the order.

Orders
Provide accurate contact and delivery details. An automated order receipt acknowledges your order. If we cannot fulfil it, or discover a material pricing or listing error, we will contact you and offer correction or cancellation with a refund of any amount collected for the cancelled items. We will not increase a confirmed order total without your agreement.

Shipping, cancellations and returns
Our Shipping policy explains delivery areas, charges and estimated dispatch and delivery times. Our Return and refund policy explains cancellation requests, the 7-day return request window, eligibility, return costs and refund timing. These policies form part of the terms for your purchase.

Privacy
Our Privacy policy explains how personal information is handled. Do not send payment-card details by email.

Acceptable use
Do not misuse this website, interfere with its operation, submit fraudulent orders or infringe the rights of others. Brand and phone-model names used in listings identify product compatibility and do not by themselves imply sponsorship or affiliation.

Customer rights and questions
Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded. Contact backcover.cc@gmail.com about an order or complaint. Changes to these terms apply to future orders; the terms available when you place an order govern that order, subject to applicable law.